Help-Info Lines

Triage line for community-based services, available 8:30 am to 4:30 pm, Monday to Friday.

Mental Health and Addictions triage is a process to provide quick assessment and timely access to an appropriate mental health and addictions health professional.  Central Health’s health professionals have backgrounds in social work, occupational therapy, nursing and psychology. Using this toll free triage line, persons needing mental health and addictions services can call to refer themselves. Health care providers or other referral sources may continue to refer clients through mail, fax or phone.

1-844-353-3330

The Warm Line is a non-emergency, non-crisis telephone support and referral service. People with lived experience receive training to operate the service.

1-855-753-2560 or in St. John’s (709) 753-2560

The Gambling Help Line is a free, confidential service available province-wide, 24 hours a day. If you or a family member has a gambling concern, please call us for information and support.

 

1-888-899-HELP (4357) or 1-800-363-5864

HealthLine is a free, confidential, 24 hour telephone line, staffed by experienced registered nurses in our province who can offer health advice, information and connect you to resources and local services. We are always there for you at 811.

811 or TTY 1-888-709-3555

Kids Help Phone is Canada’s only national service offering professional counselling, information and referrals 24/7 by phone, Live Chat and the Always There chat app, through its free, and anonymous service. Young people can connect in both English and French for the support they need, in the way they need it most.

Toronto, ON
1 (800) 668-6868

Mental Health and Addictions Systems Navigator

Are you having difficulty navigating the system or connecting with a service? Our Navigator is a central point of contact for individuals, family members and stakeholders throughout the province to:

Problem solve so that you can figure out next steps
Consider options and find the right mental health or addiction service
Get help in making connections

Call 752-3916 or 1-877-999-7589; VRS calls are welcome

 

Mr. Barry Hewitt
(709) 752-3916 / 1-877-999-7589

Call now if you feel like you are unable to cope, are thinking about suicide or if you are unsure where to turn for help. The Mental Health Crisis Line is a free, confidential service for individuals, family and friends.  The crisis line is province-wide, 24 hours a day.

(709) 737-4668 / 1-888-737-4668

Non-profit organization providing information, resources, referrals and support on eating disorders and food and weight preoccupation to individuals with eating disorders and their families.

22 Elizabeth Street
Toronto, ON
M5G 1P5
1-866-633-4220

Call province-wide for 24/7 support and information if you have been impacted by sexual violence.

360 Topsail Road, Suite 101
St. John’s, NL
A1E 2B6
1-800-726-2743 or 726-1411

The Smokers’ Helpline is a free, confidential service providing information, resources, advice, support and motivational counselling while you are working toward being smoke free. We also have a text message support program where you can receive a text per day for 12 weeks.

 

15 Pippy Place, 3rd Floor
PO Box 13457, Stn A
St. John’s, NL
A1B 4B8


(800) 363-5864
(709) 726-2550