Help-Info Lines

Triage line for community-based services, available 8:30 am to 4:30 pm, Monday to Friday.

Mental Health and Addictions triage is a process to provide quick assessment and timely access to an appropriate mental health and addictions health professional.  Central Health’s health professionals have backgrounds in social work, occupational therapy, nursing and psychology. Using this toll free triage line, persons needing mental health and addictions services can call to refer themselves. Health care providers or other referral sources may continue to refer clients through mail, fax or phone.

Telephone: 1-844-353-3330

The Warm Line is a non-emergency, non-crisis telephone support and referral service. People with lived experience receive training to operate the service.

Telephone: 1-855-753-2560 or in St. John’s (709) 753-2560

Children, youth and young adults can text ‘TALK’ to 686868 to a trained volunteer Crisis Responder who will help with any issues – big or small. The service is free, confidential, and available 24/7.

The Gambling Help Line is a free, confidential service available province-wide, 24 hours a day. If you or a family member has a gambling concern, please call us for information and support.

 

Telephone: 1-888-899-HELP (4357) or 1-800-363-5864

HealthLine is a free, confidential, 24 hour telephone line, staffed by experienced registered nurses in our province who can offer health advice, information and connect you to resources and local services. We are always there for you at 811.

Telephone: 811 or TTY 1-888-709-3555

Kids Help Phone offers free telephone and texting support to children and youth, 24/7 in French and English. Youth can be anonymous and will receive professional counselling, information and referrals. Call 1-800-668-6868, visit KidsHelpPhone.ca for online resources or download the Always There App.

Address: Toronto, ON
Telephone: 1 (800) 668-6868

Mental Health and Addictions Systems Navigator

Are you having difficulty navigating the system or connecting with a service? Our Navigator is a central point of contact for individuals, family members and stakeholders throughout the province to:

  • Problem solve so that you can figure out next steps
  • Consider options and find the right mental health or addiction service
  • Get help in making connections

Call 752-3916 or 1-877-999-7589; VRS calls are welcome

 

Contact: Mr. Barry Hewitt
Telephone: (709) 752-3916 / 1-877-999-7589

Call now if you feel like you are unable to cope, are thinking about suicide or if you are unsure where to turn for help. The Mental Health Crisis Line is a free, confidential service for individuals, family and friends.  The crisis line is province-wide, 24 hours a day.

Telephone: (709) 737-4668 / 1-888-737-4668

Non-profit organization providing information, resources, referrals and support on eating disorders and food and weight preoccupation to individuals with eating disorders and their families.

Address: 22 Elizabeth Street
Toronto, ON
M5G 1P5
Telephone: 1-866-633-4220

Call province-wide for 24/7 support and information if you have been impacted by sexual violence.

Address: 360 Topsail Road, Suite 101
St. John’s, NL
A1E 2B6
Telephone: 1-800-726-2743 or 726-1411

A provincial phone line is now available for those receiving Opioid Dependence Treatment, for those seeking support for their opiate use, for their families and for health-care providers.

The Provincial Opioid Dependence Treatment line will help individuals navigate the system and connect with opioid addiction support and services.

The line will operate from Monday to Friday, 8:30 a.m. to 4:30 p.m. and can be reached by calling toll-free at 1-844-752-3588.

Telephone: 1-844-752-3588

Support is available to women experiencing domestic violence. If you would like help with safety planning, or just to talk, there are women’s centres in nine regions of the province. You can contact the one nearest you. If you are ready to leave a situation of domestic violence, there are Transition Houses all across the province who provide shelter to women and children fleeing violence. You can contact the provincial Transition House crisis line. If you are in immediate danger, please call 911

Telephone: 1-877-753-1492

The Smokers’ Helpline is a free, confidential service providing information, resources, advice, support and motivational counselling while you are working toward being smoke free. We also have a text message support program where you can receive a text per day for 12 weeks.

 

Address: 15 Pippy Place, 3rd Floor
PO Box 13457, Stn A
St. John’s, NL
A1B 4B8


Telephone: (800) 363-5864
Fax: (709) 726-2550