Eastern
Provides supportive programs and services aimed at preventing HIV/HCV and supporting persons living with and affected by HIV/HCV
Fellowship of relatives and friends of alcoholics who share their experiences, strength and hope in order to solve their common problems.
Fellowship of young Al-Anon members, usually teenagers, whose lives have been affected by someone else’s drinking.
Fellowship of relatives and friends of alcoholics who share their experiences, strength and hope in order to solve their common problems. For schedule of online meetings, please access the website below.
In response to COVID-19 and suspension of face-to-face meetings, we have adopted an appointment plan to keep our First Link clients connected to offer support. If you could promote this information to those in your organization it would be much appreciated.
Sandra Hewitt-Parsons is an accredited Art Psychotherapist who is currently taking referrals for in-person and distance sessions. Sandra specializes in trauma, anxiety and other mental health issues affecting youth and adults.
Psychologists in private practice provide a fee for service model. Fees are often covered through private insurance plans and/or workplace EFAP programs. As of the 2017 AGM, APNL has made a fee schedule recommendation at the rate of $180/hour for individual treatment provided by a Registered Psychologist. Please note that some Psychologists may charge higher or lower fees. To find a Psychologist in private practice check out this link:
The APNL was established to support the profession of psychology and its role in promoting psychological health and human welfare.
APNL supports the discipline of psychology in its broadest form. Most APNL members are registered psychologists, working in post-secondary, healthcare, education or in private practice. Some members may be graduate students of psychology and other members may be teaching psychology at the college or university level and/or engaged in psychological research.
Community agency offering programs, supports, services and outreach throughout the province for persons with Autism Spectrum Disorder (ASD)
A community agency that provides programs and services to all those affected by Autism Spectrum Disorder (ASD)
- Focused, short-term individual psychotherapy
- Family therapy
- Skill building groups
- Psychiatric consultation
Admission to this program is coordinated through Child and Adolescent Central Intake.
This search facility can be used to help you find a Canadian Certified Counsellor (CCC) for counselling/psychotherapy services. These professionals have obtained our CCC designation and are recognized by CCPA as qualified to provide counselling services in Canada.
Community agency offering systemic advocacy, education, support and awareness of mental health and mental illness
Provides clients, families and other referral sources with one central phone number to call directly for information and self-referral to various mental health and addictions services in the St. John’s region
Community agency led by people who live with mental illness/mental health issues. CHANNAL offers one on one peer support, group peer support and public education and training.
Community agency led by people who live with mental illness/mental health issues. CHANNAL offers one on one peer support, group peer support and public education and training.
Consumers’ Health Awareness Network Newfoundland And Labrador (CHANNAL) is the only consumer-led mental health organization in the province. We are a provincial non-profit organization that exists to build and strengthen a self-help network among individuals who live with mental health issues. CHANNAL’s aim is to combat isolation for those living with mental illness, to provide a forum for mental health consumers’ concerns, to educate the public on issues relevant to mental health consumers and to offer advocacy, social and emotional support to mental health consumers.
The Warm Line is a non-emergency, non-crisis telephone support and referral service. People with lived experience receive training to operate the service.
Families and youth can call the Central Intake line directly for information, self-referral, and assessment. Referrals are screened and assessed over the telephone or in person by an Intake Coordinator and then assigned to the most appropriate service. Programs covered by Child Central Intake include Janeway Family Centre, Bridges, Janeway Psychiatry, Community Mental Health Counselling and Adolescent Addictions (Rowan Centre)
Choices for Youth is an organization based in St. John’s that serves the needs of youth. They provide Housing/Housing/Shelter as well as various support programs for young people ages 16-29. For more information, please visit www.choicesforyouth.ca
| Provides an emergency place for young men 16-29 who are homeless |
Provides 24 hour supportive lodging to individuals who are 19+ with a chronic and persistent mental illness. Services include residential and psychiatric care, case management, and therapeutic recreation
Children, youth and young adults can text ‘TALK’ to 686868 to a trained volunteer Crisis Responder who will help with any issues – big or small. The service is free, confidential, and available 24/7.
An 8 week group treatment program for adults with a major psychiatric disorder who are in remission from the acute pahse of their illness. Referrals by psychiatrists.
Provides leadership in provincial policies and programs related to mental health and addictions in Newfoundland and Labrador.
Call or text.
Doorways provides rapid access to mental health and addictions counselling services ‘one session at a time’. While most locations offer a walk-in service, some locations provide same-day, next day, or appointments by phone. Walk-in counselling services are available without an appointment or referral.
If further counselling is required, staff will work with you to provide access to additional services and supports.
Doorways is not an emergency service. In an emergency, call 911 or the Mental Health Crisis Line at 1-888-737-4668, or proceed to the nearest emergency department.
To find Doorways in your area, click on your region below or call 811 and a Healthline nurse will provide you with a contact number.
The Eating Disorder Foundation of Newfoundland and Labrador (EDFNL) is a leadership advocacy group dedicated to promoting research and providing public support services and information about matters related to eating disorders, including information on available treatment services for individuals and families who experience disordered eating.
The number of barriers to accessing services can sometimes be great, particularly for people with disabilities. With a focus on empowering the people to do their own advocacy, at Empower we help people build their own skills and determine their own approach to solve the problems they face. At Empower, we want to encourage independent living by helping people build their own skills and develop their own approach to the problems they may face.
Flexible Assertive Community Treatment (FACT) teams provide treatment of illness and symptoms, hands-on assistance with daily living activities and recovery support for individuals, usually over the age of 18 years, with serious mental illness and concurrent disorders. FACT strives to ensure continuity of care and prevent unnecessary admissions to hospital by providing intensive services for individuals within their communities through assertive community outreach. To learn more about FACT in your region, please call:
Eastern Health
St. John’s 709-777-3974
Rural Avalon 709-945-6513
Peninsulas 709-466-5723
Central Health 709-489-4300
Western Health 709-784-6822
Labrador-Grenfell Health 709-897-2343 / 709-454-0326
The Gambling Help Line is a free, confidential service available province-wide, 24 hours a day. If you or a family member has a gambling concern, please call us for information and support.
The Geriatric Intake Coordinator provides a single point of access to programs and services offered by the Geriatric Psychiatry Program
Marystown & Area
Local Crisis Line: 279-3562
Toll Fere Crisis Line: 1-877-774-4957
HealthLine is a free, confidential, 24 hour telephone line, staffed by experienced registered nurses in our province who can offer health advice, information and connect you to resources and local services. We are always there for you at 811.
The Hope Program is for you and your family if you are 15+ and have been diagnosed with anorexia nervosa, bulimia nervosa or other specified feeding and eating disorder. We are available to anyone in the province by phone and we are also at the Renata Elizabeth Withers Centre for Hope on Major’s Path in St. John’s so that you can begin your journey to wellness in a trusting, supportive environment. Talk to a physician or health care provider. If the Hope Program is the best option for you, they can make a referral.
Provides specialized inpatient addictions treatment services for youth
Provides three-week inpatient treatment for men and women 19+ who are experiencing a substance use and/or gambling problem. Individuals must be referred by an addictions counselor or other community professional.
Established in November 2001, Interpreting Services of Newfoundland and Labrador Inc. (ISNL Inc) is the province wide provider of visual language interpretation services for persons who are Deaf and/or hard of hearing. We have a board of directors made up of our Executive Director and 2 other members who are freelance interpreters in the community. Input from the Deaf community was established through an advisory committee chosen by the Newfoundland and Labrador Association of the Deaf (NLAD).
St. John’s & Area
Local Crisis Line: 753-1492
Toll Free Crisis Line: 1-877-753-1492
Jess’s Place is a supportive, independent, transitional housing program for women in recovery from addiction. We provide a safe, supportive living environment that is free of drugs and alcohol. Jess’s Place is for women 18+ in recovery and in need of short-term housing. Up to three women share a house, live independently, and care for their own needs. Residents are encouraged to continue participating in the community programs that will enhance their return to society as productive members.
We accept self-referrals or referrals from others including health care providers, family counselling agencies, government departments, correctional supervision programs, court programs, agencies that provide services to women or family and friends of women needing housing assistance.
Provides opportunities for the rehabilitation of people involved in the criminal justice system through program interventions, public education, crime prevention strategies, and restorative justice principles.
Kids Help Phone offers free telephone and texting support to children and youth, 24/7 in French and English. Youth can be anonymous and will receive professional counselling, information and referrals. Call 1-800-668-6868, visit KidsHelpPhone.ca for online resources or download the Always There App.
Fellowship for individuals identified as lesbian, gay, bisexual, transgendered, queer and questioning
Fellowship for individuals identified as lesbian, gay, bisexual, transgender, queer and questioning ages 16-25.
Fellowship for individuals identified as lesbian, gay, bisexual, transgender, queer and questioning
Provides women-centered services, including housing and suportive programs in a women-centered environment.
Mental Health and Addictions Systems Navigator
Are you having difficulty navigating the system or connecting with a service? Our Navigator is a central point of contact for individuals, family members and stakeholders throughout the province to:
- Problem solve so that you can figure out next steps
- Consider options and find the right mental health or addiction service
- Get help in making connections
Call 752-3916 or 1-877-999-7589; VRS calls are welcome
Private and confidential mental health counselling services are now available at NO COST for NunatuKavut members (ages 8+) during the COVID-19 pandemic. This is being done in partnership with Priority Health Counselling.
Visit www.priorityhealthcounselling.com to book directly or contact counselling psychotherapist at 709.699.3692 or priorityhealthcounselling@gmail.com to arrange your appointment today.
If you need immediate mental wellness support, call the national Hope for Wellness Help Line at 1-855-242-3310.
The Court is designed to provide an increased level of support, both medical and community based, to accused persons appearing before it. The Mental Health Court is based on the recognition that certain offenders who suffer from a mental disorder may commit offences as a consequence of their mental disorder or due to lifestyle issues related to their mental disorder such as inadequate or inappropriate housing, lack of employment, lack of support, noncompliance with medications and inappropriate self medication with alcohol or drugs. Health care professionals and corrections personnel provide medical support and community based support to the individuals who are accepted into the Court.
Call now if you feel like you are unable to cope, are thinking about suicide or if you are unsure where to turn for help. The Mental Health Crisis Line is a free, confidential service for individuals, family and friends. The crisis line is province-wide, 24 hours a day.
Provides assessment and therapeutic counselling to individuals of all ages in the areas of mental health and addiction
Provides assessment and therapeutic counselling to individuals of all ages in the areas of mental health and addiction
Provides assessment and therapeutic counselling to individuals of all ages in the areas of mental health and addiction
Provides assessment and therapeutic counselling to individuals of all ages in the areas of mental health and addictions
Provides assessment and therapeutic counselling to individuals of all ages in the areas of mental health and addiction
Provides assessment and therapeutic counselling to individuals of all ages in the areas of mental health and addiction
Provides assessment and therapeutic counselling to individuals of all ages in the areas of mental health and addiction
Provides assessment and therapeutic counselling to individuals of all ages in the areas of mental health and addiction
Provides assessment and therapeutic counselling to individuals of all ages in the areas of mental health and addiction
Provides assessment and therapeutic counselling to individuals of all ages in the areas of mental health and addiction
Provides assessment and therapeutic counselling to individuals of all ages in the areas of mental health and addiction
Provides assessment and therapeutic counselling to individuals of all ages in the areas of mental health and addiction
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Provides assessment and therapeutic counselling to individuals of all ages in the areas of mental health and addiction |
| 3 West, St. Clare’s (709) 777-5390 |
| LeMarchant House (709) 777-5622 |
| Terrace Clinic (709) 777-3453 |
| Shea Heights (57B Linegar Avenue) (709) 752-4313 |
Provides assessment and therapeutic counselling to individuals of all ages in the areas of mental health and addiction
Provides assessment and therapeutic counselling to individuals of all ages in the areas of mental health and addiction
Provides assessment and therapeutic counselling to individuals of all ages in the areas of mental health and addiction
Provides assessment and therapeutic counselling to individuals of all ages in the areas of mental health and addiction
The Mobile Crisis Response (MCR) Team travels as a team to assist/intervene with a mental health-related crisis, in a person’s home or community. The team has significant experience in mental health. In addition, Mobile Crisis Response are able to accompany other health-care providers in clients/patient community visits.
The mission of the Student Wellness and Counselling Centre (SWCC) is to provide integrated services to address the holistic needs of the students studying at Memorial University. The SWCC consists of counselling, health, and wellness supports including primary health care, counselling, health promotion, disease prevention, and wellness education. Our care is dedicated to helping students remain healthy and make good life choices while pursuing their academic goals. We provide inclusive care to enhance the emotional, physical, and personal wellbeing of Memorial students including the achievement of their academic and personal success.
Naomi Centre is an emergency shelter that offers safe and supportive temporary housing for women aged 16-30 within a harm reduction model. Our staff provide supportive counselling services and support is also provided to former residents of Naomi Centre.
We accept self-referrals or referrals from others including health care providers, family counselling agencies, government departments, or family and friends of individuals needing emergency housing.
Fellowship of individuals for whom drugs had become a major issues. For schedule and access to online groups in Newfoundland and Labrador, please visit http://www.nlareana.ca/
Non-profit organization providing information, resources, referrals and support on eating disorders and food and weight preoccupation to individuals with eating disorders and their families.
Offer a variety of age-appropriate, play-based programs for children 6 and under which promote child development and enhanced family relationships and interaction. They also offer parent programming which is based on topics of which parents wish to have more knowledge. We also have a variety of materials/resources which parents may borrow.
Community agency offering programs (neurocognitive rehabilitation), supports, and outreach (including advocacy, education, and awareness) throughout the province for persons with neuropsychiatric conditions/brain injury. Aimed at preventing brain injury and supporting persons living with and affected by neuropsychiatric conditions/brain injury.
The private practice roster is available for individuals wishing to engage the services of a social worker. Social workers listed here are registered with NLASW and meet the criteria for registration as a private practitioner.
The Newfoundland and Labrador Public Libraries operates 94 libraries around the province. Our materials on a wide variety of health topics are available on loan for free with a valid library card. Our materials may be available in several different formats such as regular print, eBooks and as audio-books. You can apply for a library card online. Each library also has public computers that you can use to access the Internet.
Call province-wide for 24/7 support and information if you have been impacted by sexual violence.
Newfoundland and Labrador Association of the Deaf (NLAD) is a non-profit organization that provides consultation and information to the public, businesses, media, health care, government, educators and others on the needs and interests of Deaf Newfoundlanders and Labradorians.
NLAD also:
- Conducts research and collects data regarding: Deaf demographics, employment, and literacy; provides reports on information gathered.
- Provides Employment Services to Deaf clients to enable them to seek, obtain and keep employment.
- Promotes and protects the use of American Sign Language through sign language classes.
- Provides ASL Consultation Conferences to the Deaf community.
Carbonear & CBN Area
Local Crisis Line: 596-8709
Toll Free Crisis Line: 1-888-596-8709
Help is available for you and your family if you are a youth or adult and have concerns related to opioid use or want help to reduce the physical, mental and emotional withdrawal symptoms. Please don’t hesitate to talk to your doctor or a mental health and addictions counsellor about the best options for you.
To find a physician or counsellor
Call 811 and a Healthline nurse will provide you with a contact number.
Fellowship of individuals who, through shared experience, strength and hope, are recovering from compulsive overeating
This Facebook support group is for parents/primary caregivers of LGBTQ kids and youth – with a particular focus on support for parents with kids who are gay, lesbian, bisexual, pansexual or questioning their sexuality. This group is private and only people in the group can see who is a member or what is posted. If you are interested in joining this group simply click on “Join Group” and you will be asked a few screening questions or email parentsoflgbtqyouthnl@gmail.com for more information.
Fellowship for individuals identified seeking support and information on sexual orientation, gender identity and gender expression.
Offers health education and promotion, health protection, disease and injury prevention, health surveillance, and population health assessment.
A provincial phone line is now available for those receiving Opioid Dependence Treatment, for those seeking support for their opiate use, for their families and for health-care providers.
The Provincial Opioid Dependence Treatment line will help individuals navigate the system and connect with opioid addiction support and services.
The line will operate from Monday to Friday, 8:30 a.m. to 4:30 p.m. and can be reached by calling toll-free at 1-844-752-3588.
Support is available to women experiencing domestic violence. If you would like help with safety planning, or just to talk, there are women’s centres in nine regions of the province. You can contact the one nearest you. If you are ready to leave a situation of domestic violence, there are Transition Houses all across the province who provide shelter to women and children fleeing violence. You can contact the provincial Transition House crisis line. If you are in immediate danger, please call 911
Provides psychiatric assessment 24 hours a day, 7 days a week and inpatient psychiatric care and psychiatrists on call in other regions.
Provides a specialized interdisciplinary program focused on the recognition, assessment and treatment of individuals experiencing a first episode of psychosis and their families
oerateSa therapeutic riding program to help Newfoundland and Labrador children grow and develop despite physical, cognitive and emotional disabilities – all through horseback riding.
The Recovery Centre in St. John’s is open to anyone in the province who is 16+ and needs help while withdrawing from alcohol, drugs and/or gambling. (You may remember this service as “detox”, but things have changed). We now have around-the-clock nursing support and can provide medication to help with your withdrawals as needed. Once you start to feel better, we have a counsellor and meetings to support you as you begin your recovery.
The Safe Harbour Outreach Project (SHOP) is the only sex worker advocacy program in Newfoundland & Labrador, operated by the St. John’s Status of Women Council/Women’s Centre. Our mandate at SHOP is to advocate for the human rights of all women who have engaged in sex work across our city and province, both on an individual and collective level. We have connected with over 250 women and in practice our work involves a great deal of individual support, outreach, and advocacy. This unique program was developed in partnership with women who engage in sex work, and everything we do is informed by the real experts – sex workers themselves.
For more information and to support sex workers’ human rights follow SHOP on Facebook or Twitter, visit our website at sjwomenscentre.ca/programs/SHOP or contact our two SHOP staff.
Assists individuals in reducing the risks related to substance use, and provides support, education and referrals required to enhance personal health
| Community agency offering education, support programs, public policy and research to improve the quality of life for individuals with schizophrenia and psychosis |
For seniors and individuals who support seniors, SeniorsNL is a great resource that is available throughout the province to be connected to programs and services. Individuals can call 1-800-563-5599 for information or just to talk. SeniorsNL can also be contact via email at info@seniorsnl.ca or online at http://seniorsnl.ca/.
CHANGE IN HOW WE SERVE YOU DUE TO COVID-19:
OUR OFFICE IS NOW CLOSED TO THE PUBLIC AND STAFF AND VOLUNTEERS ARE WORKING REMOTELY. WE CONTINUE TO RETURN CALLS AND INQUIRIES DURING THIS TIME.
Eastern Health sees clients in an outpatient clinic.
The first step includes an assessment which includes an interview to gain an understanding of the issue and how it has impacted your relationships and overall quality of life.
The Smokers’ Helpline is a free, confidential service providing information, resources, advice, support and motivational counselling while you are working toward being smoke free. We also have a text message support program where you can receive a text per day for 12 weeks.
A part of the Community Youth Network – a provincial network aimed to engage youth, primarily 12 – 18, and up until 30 years of age, through provision of appropriate programs and services that support wellness, primary needs, learning, skill development and civic engagement.The SPLASH Centre also creates a hub to help increase community capacity within the region with access to community partners and additional services.
Provides services to adults who face barriers from fully participating in the community, such as mental health challenges, lack of education, long periods of unemployment and poverty. Offers residential, community and correctional-based counselling, supportive housing, and employment preparation and skills development.
Offers a financial supplement to individuals for individuals with a psychiatric diaganosis living in supportive relative and non-relative board & lodging arrangements.
Offers a safe and supportive environment for those who have lost someone to suicide to share their experiences.
Take Home Naloxone Kits are for individuals who are at risk of an opioid overdose and for their friends/family who might witness an overdose:
- Call 911 right away if you think that someone is having an overdose
- Naloxone is a temporary medication that can save a life in the event of a fentanyl or other opioid overdose
- Naloxone Kits are free and instruction is provided
Find a Naloxone Kit near you:
- Call 811 and a Healthline nurse will provide you with a contact number and location. The URL below provides a listing of distribution sites.
Service centre committed to building community, promoting equality and providing nourishment for those seeking respite from isolation and loneliness.
The Grace Centre is a provincial inpatient addictions treatment centre for male and female adults aged 18 years and older. It is a voluntary program for individuals who require a more intensive, structured program than can be provided on an outpatient basis.
The program consists of a 28 day treatment service that is holistic in nature and addresses the individual’s physical, social, psychological and spiritual needs through individual, group and family counselling. An extended stay may be available for extenuating circumstances. The centre is staffed with a multidisciplinary team consisting of a physician, nurse practitioner, nursing, social worker, recreational therapy, occupational therapy, pharmacy, psychology and non-clinical support staff.Provides a drop-in social centre for adult consumers of mental health services in St. John’s and area.
St. John’s and surrounding areas
Community agency providing educational programming, outreach services, and youth development opportunities to youth primarily 12 – 24 years.
Tuckamore is a live-in treatment Centre for 12 – 18 year olds in the Newfoundland and Labrador who have complex mental health concerns. Tuckamore is located in Paradise and the average length of stay for young people is between 6 – 12 months. The program includes individual, group and family counselling as well as life skills training, recreation, and art and music therapy. Tuckamore provides a safe home-like environment, a school area, a multipurpose room, a physical fitness area and an apartment for family visiting overnight. You can also ask your physician, nurse, clinician or social worker about other supports for youth in your area (ie. counselling). If Tuckamore is right for you, they can help with a referral.
Community agency providing support to individuals involved in the justice system seeking support to integrate within the community.
Provides peer support, education, information and hope for individuals recovery from addiction.
Provides services and supports for all individuals with a Developmental Disability and their families in the St. John’s and surrounding areas
Provides a variety of residential and support services to children and youth ages 8-18 who are involved with Child, Youth and Family Services or Youth Corrections